bank representative hangs up pope
Definition
A viral anecdote from Father Tom McCarthy recounting how a South Chicago bank representative abruptly ended a phone call with Pope Leo (Robert Prevost) who was attempting to update his banking information shortly after relocating to the Vatican, exemplifying rigid protocol over celebrity—or in this case, papal—recognition.
Modern slang for an epic customer service blunder, where bureaucracy triumphs over even the most exalted caller, popularized by the Pope's own hang-up humiliation.
Examples
My call with tech support ended faster than the time a bank representative hangs up pope.
In the hall of customer service shame, the bank representative hangs up pope takes the crown for divine dismissal.
She shrugged off the complaint like a bank representative hangs up pope – holy impatience at its finest.
Even saints would rage at a bank representative hangs up pope level of disconnect.